What's my PIN number?
Monday, September 29, 2014
Sunday, September 28, 2014
I don't need your 2 cents!
Dear Customer -
It is not my fault that you stopped pumping your gas 2 cents shy of the amount you prepaid! And DO NOT then come back into the store, solely to give me a patronizing lecture on how now the liter count on your gas receipt is "no longer accurate" and how I should tell the owners that their pump dispensed 49.98 instead of 50.00, implying that they were somehow cheating you! Seriously? All of that over 2 lousy cents???
If you were trying to prove a point by being a total ass to me and demanding a 2 cent refund, then you failed, buddy. I could have spoken up you know, argued with you - as I would've had every right to do. I could have defended myself and MY FAMILY'S livelihood by informing you that it is near impossible for the pump to dispense the incorrect amount, due to the fact that the Weights and Measurements department of the GOVERNMENT comes every few months and tests all the pumps to make sure something like that doesn't happen -
But instead I kept my mouth shut, smiled acidly at you, and placed the nickel refund you so kindly requested down on the counter. You're welcome.
Stick that in your pipe and smoke it, and have a GREAT FUCKIN DAY.
It is not my fault that you stopped pumping your gas 2 cents shy of the amount you prepaid! And DO NOT then come back into the store, solely to give me a patronizing lecture on how now the liter count on your gas receipt is "no longer accurate" and how I should tell the owners that their pump dispensed 49.98 instead of 50.00, implying that they were somehow cheating you! Seriously? All of that over 2 lousy cents???
If you were trying to prove a point by being a total ass to me and demanding a 2 cent refund, then you failed, buddy. I could have spoken up you know, argued with you - as I would've had every right to do. I could have defended myself and MY FAMILY'S livelihood by informing you that it is near impossible for the pump to dispense the incorrect amount, due to the fact that the Weights and Measurements department of the GOVERNMENT comes every few months and tests all the pumps to make sure something like that doesn't happen -
But instead I kept my mouth shut, smiled acidly at you, and placed the nickel refund you so kindly requested down on the counter. You're welcome.
Stick that in your pipe and smoke it, and have a GREAT FUCKIN DAY.
Thursday, September 25, 2014
SUPER FUN FACT #deux!
Did you know there are two Abe Lincolns on a pre-2009 American penny? If you doubt, look very closely at the side with the memorial on it . . . . Cool, eh?
Cross Border Shopper
If you are going out of the country to fill up you vehicle you don't have to announce it to me. If is really none of my business why you have no loyalty for your country and choose to support another countries economics.
Monday, September 22, 2014
10 cents
We regret to inform our valued customers that we are unable to let you use your debit/interac card for 10 cents. I think the reasons should be self explanatory.
In case you didn't know, everytime a customer pays by plastic (debit or credit card) we are charged a processing fee for every transaction that goes through our machines.
Saturday, September 20, 2014
SUPER FUN FACT!
Pilgarlick - an Olde English word for someone who is poor or badly dressed, an object of pity and/or contempt. Cool, eh?
Friday, September 19, 2014
We are not "Cheers"
We are not the bar "Cheers". Yes we may know your name, but we don't always need to know why you are having a bad day. It is really none of our business.
Tuesday, September 16, 2014
Why are you driving?
If you don't know how to open you gas tank then you should not be driving until you learn how. It is not my fault that you didn't take the time to read your owners manual. Why do you find the need to argue with me? !!!
Well excuse me, Mr. Dick Wad customer!
EXCUSE ME.
Just because I don't snap to attention and play perky-little-kiss-ass to my customers does NOT mean that I'm bad at my job!For your information, I am extremely good at my job, so you can keep your bad attitude to yourself!
Furthermore, as a citizen of the free country we live in, you are entitled to your opinion, but DO NOT go trash talking me to other customers, telling them that I "shouldn't be in customer service" and I show "zero emotion" to my customers. What is wrong with you? I don't care how good you are at "faking a good attitude" at your job, the last time I checked, you and I were NOT the same person!
And I will have you know, that I am perfectly friendly to my other customers. I have never heard a complaint from any of them. So here's some food for thought - if indeed you are capable of thought - maybe if you weren't such a loud-mouth douche bag to me from the moment you walked in the door, I would have been inclined to be nicer towards you?
Just because I don't snap to attention and play perky-little-kiss-ass to my customers does NOT mean that I'm bad at my job!For your information, I am extremely good at my job, so you can keep your bad attitude to yourself!
Furthermore, as a citizen of the free country we live in, you are entitled to your opinion, but DO NOT go trash talking me to other customers, telling them that I "shouldn't be in customer service" and I show "zero emotion" to my customers. What is wrong with you? I don't care how good you are at "faking a good attitude" at your job, the last time I checked, you and I were NOT the same person!
And I will have you know, that I am perfectly friendly to my other customers. I have never heard a complaint from any of them. So here's some food for thought - if indeed you are capable of thought - maybe if you weren't such a loud-mouth douche bag to me from the moment you walked in the door, I would have been inclined to be nicer towards you?
Saturday, September 13, 2014
Have you ever had an ignorant person interrupt you again, and again, and again, and ag. . . .
Me: "And have a nice day, sir!" (man walks off with cigarettes)
Customer: "Hi, where are -"
Me: "Yes, ma'am?"
Customer: Do you have slushies?"
Me: "Right over there." (pointing)
Customer: walks over to slush machines and fails to see the HUGE sign that clearly states you need to get cups and straws at the front counter. Customer walks back over to the counter, where I am finishing helping another person.
Me: "Have a good da -"
Customer: "Where do I get the cups?"
Me: "From me, you have to prepay for them."
Customer: "Huh, well that's stupid." (makes rude face) "Okay I'll get a slushy, a pack of cigarettes, and, uh, a lotto ticket for friday I guess."
Me: "What size?" Customer ignores me. I speak louder. "What size cup do you want?"
Customer: "Oh, well what sizes are there?"
Me: (sighs) "The sizes and prices are right over there on the wall."
Customer: (squints) "Oh, I'll just have a small one, then."
Me: "The smokes, do you want -"
Customer: "Oh, and can you check these lottery tickets?" She thrusts them in my direction. Meanwhile, two other people get in line behind the woman.
Me: "Sure." (fight hard not to roll my eyes) I look down and notice that the tickets aren't signed. "Oh, I need these signed before I can check them."
Customer: (sighs), takes the tickets back and begins to sign the both of them.
Me: "The cigarettes, did you want regular or king size?"
Customer: "What? Uh, regular." she pushes the lotto tickets back to me.
Me: scans tickets. The first one was a dollar winner, the second was a free play. "Okay, so you won a fr -"
Customer: "I'll have a ticket for tonight."
Me: (take a couple deep breaths) "Well, you won a -"
Customer: "One play with the extra, I think. Oh, and a five dollar ticket for tomorrow."
Me: "Okay. You-won-a-free-play. Do-you-want-the-extra-for-a-dollar?" I ask this as nicely as I can. What she obviously doesn't get is that when someone wins a free play, we (the teller) have to print out the free play before anything else. That's just how the machines are set up. So you have to let me know whether you want the extra on it, because I can't make that decision for you. Meanwhile, the other customers behind her are getting a tad impatient.
Customer: "I won a dollar too, right?"
Me: "Yes."
Customer: "Then that will cover the price of the extra, right?" (she asked in a snooty, impatient tone)
Me: "Yes."
Customer: "Okay, then just do that."
Me: printing out tickets. "There you go, I've got one small slushy, one pack of reg. size cigarettes, and eleven dollars in lottery." as I say this I ring it all up on my till. "That'll be $24.79." (just so you know, I can't recall the exact amount, so this number is an educated guess for the sake of the blog)
Customer: pays me. "Where's my free play?"
Me: I point to the ticket she was holding in her right hand.
Customer: "Oh - I thought it would be more than that." She goes over to fill up her slush cup.
I start helping another customer, but see out of the corner of my eye that the woman is glancing around dumbly. I know she's trying to find the straws, and sigh. She STILL can't read the damn sign.
Me: (in the middle of helping a nice young man) " And what flavor of single cigar would you like?"
Young Man: "Uh, what do you have?"
Me: "We have - grape, peach, vani -"
Customer: "Where are the straws?"
Me: (close my eyes for a second before slowly turning around to look at the woman). Without saying anything I simply point to the big box of straws that was sitting on the counter right in front of her. She took a straw and left, while I gave the young man an apologetic look before continuing my recitation of cigar flavors.
Just then there was a voice behind me.
Customer: "Has anyone seen my car keys?"
Customer: "Hi, where are -"
Me: "Yes, ma'am?"
Customer: Do you have slushies?"
Me: "Right over there." (pointing)
Customer: walks over to slush machines and fails to see the HUGE sign that clearly states you need to get cups and straws at the front counter. Customer walks back over to the counter, where I am finishing helping another person.
Me: "Have a good da -"
Customer: "Where do I get the cups?"
Me: "From me, you have to prepay for them."
Customer: "Huh, well that's stupid." (makes rude face) "Okay I'll get a slushy, a pack of cigarettes, and, uh, a lotto ticket for friday I guess."
Me: "What size?" Customer ignores me. I speak louder. "What size cup do you want?"
Customer: "Oh, well what sizes are there?"
Me: (sighs) "The sizes and prices are right over there on the wall."
Customer: (squints) "Oh, I'll just have a small one, then."
Me: "The smokes, do you want -"
Customer: "Oh, and can you check these lottery tickets?" She thrusts them in my direction. Meanwhile, two other people get in line behind the woman.
Me: "Sure." (fight hard not to roll my eyes) I look down and notice that the tickets aren't signed. "Oh, I need these signed before I can check them."
Customer: (sighs), takes the tickets back and begins to sign the both of them.
Me: "The cigarettes, did you want regular or king size?"
Customer: "What? Uh, regular." she pushes the lotto tickets back to me.
Me: scans tickets. The first one was a dollar winner, the second was a free play. "Okay, so you won a fr -"
Customer: "I'll have a ticket for tonight."
Me: (take a couple deep breaths) "Well, you won a -"
Customer: "One play with the extra, I think. Oh, and a five dollar ticket for tomorrow."
Me: "Okay. You-won-a-free-play. Do-you-want-the-extra-for-a-dollar?" I ask this as nicely as I can. What she obviously doesn't get is that when someone wins a free play, we (the teller) have to print out the free play before anything else. That's just how the machines are set up. So you have to let me know whether you want the extra on it, because I can't make that decision for you. Meanwhile, the other customers behind her are getting a tad impatient.
Customer: "I won a dollar too, right?"
Me: "Yes."
Customer: "Then that will cover the price of the extra, right?" (she asked in a snooty, impatient tone)
Me: "Yes."
Customer: "Okay, then just do that."
Me: printing out tickets. "There you go, I've got one small slushy, one pack of reg. size cigarettes, and eleven dollars in lottery." as I say this I ring it all up on my till. "That'll be $24.79." (just so you know, I can't recall the exact amount, so this number is an educated guess for the sake of the blog)
Customer: pays me. "Where's my free play?"
Me: I point to the ticket she was holding in her right hand.
Customer: "Oh - I thought it would be more than that." She goes over to fill up her slush cup.
I start helping another customer, but see out of the corner of my eye that the woman is glancing around dumbly. I know she's trying to find the straws, and sigh. She STILL can't read the damn sign.
Me: (in the middle of helping a nice young man) " And what flavor of single cigar would you like?"
Young Man: "Uh, what do you have?"
Me: "We have - grape, peach, vani -"
Customer: "Where are the straws?"
Me: (close my eyes for a second before slowly turning around to look at the woman). Without saying anything I simply point to the big box of straws that was sitting on the counter right in front of her. She took a straw and left, while I gave the young man an apologetic look before continuing my recitation of cigar flavors.
Just then there was a voice behind me.
Customer: "Has anyone seen my car keys?"
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